Safaricom Vacancy Fresh Graduates 2023

Safaricom Vacancy Fresh Graduates 2023

Safaricom Ethiopia  to announce the following vacancies for fresh and qualified applicants.

Position 1: Care Desk Experience Executive

Job Requirements

  • Degree from a recognized Institution.
  • At least 0 / 1 – year experience in a customer service environment
  • Proactive, confident, energetic.
  • Ability to prioritize work.
  • Ability to cope with pressure from customers while delivering quality service.
  • Able to probe and ask questions to get more information from customers.
  • Able to advice the customers on service plans that best suits their needs / lifestyle.
  • Able to explain the value of the service offered to the customer by comparing with what is available in the market.

Position 1: Retail Experience Executive

Job Requirement

  • Business-related degree from a recognized university.
  • Cumulative GPA 3.0 and above.
  • Minimum 2 years’ experience in frontline customer-facing service environment.
  • Understanding of English and local language both written and spoken.
  • Literacy in basic computer applications such as MS word, excel, outlook etc.
  • Ability to cope with pressure from customers while delivering quality service.
  • Ability to accurately perform cash transactions.
  • Knowledge of Telecommunication products and services.
  • Good listening and critical problem-solving skills.

How to Apply:

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.

The closing date for receiving applications is Monday, February 28, 2023.

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