Dashen Bank S.C Vacancy 2023

Dashen Bank S.C invites qualified applicants for the following vacant positions.

Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry.

Position 1: Branch Relationship Officer

Academic & Professional Qualification

  • Bachelor Degree in business administration, banking, finance, management or related fields.
  • Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)


  • Minimum of four (4) years successful experience in banking or customer contact role

The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities

Place of Work: -For Adama Branch, For Modjo Branch, For Bishoftu Branch

Application Form For Branch Relationship OfficerFor Adama Branch

Application Form For Branch Relationship OfficerFor Modjo Branch

Application Form For Branch Relationship OfficerFor Bishoftu Branch

Position 2: Senior Customer Service Officer – Cash I

Academic & Professional Qualification

  • Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields


  • At least four (4) years of banking experience

The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Place of Work:Abomsa Branch

Application Form For Senior Customer Service Officer – Cash I

Position 3: Database Engineer

Academic & Professional Qualification

  • Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
  • Professional ICT qualifications such as OCA,


  • At least Six (6) years’ experience of advanced database administration experience with a large scale SQL Servers in multi-node clustered environments including replication and security

The Database Engineer is responsible for the performance, integrity, and security of the Bank’s information systems’ databases. The database engineer also provides technical expertise in the implementation, and maintenance of database management systems that support Dashen Bank’s business and banking applications

Place of Work:Addis Ababa

Application Form For Database Engineer

Position 4: Senior Contact Center Agent

Academic & Professional Qualification

  • Bachelor’s Degree in Business Administration, Marketing Management, Management or related discipline from a reputable university.
  • Professional qualification(s) in Customer Service or Marketing e.g. CIM


  • At least five (5) years’ of relevant experience in in Sales/Customer service role.

The Senior Contact Center Agent is responsible for ensuring that the contact center operates as efficiently as possible to handle all customer issues and inquiries in a timely manner while maintaining high productivity standards. In addition, the role holder is responsible for the day-to-day operations of the contact center and agents, ensuring that the bank’s expectations are met.

Place of Work: Addis Ababa

Application Form For Contact Center Agent

Deadline: Feb 18, 2023

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

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