Dashen Bank invites fresh graduates and qualified applicants for the following vacant job positions:
Position 1: Recruit Professional – Contact Center
Academic & Professional Qualification:
- Bachelor Degree in Economics, Business Administration, Management, Marketing Management, and/or related fields.
- BSc. Degree in Computer Science, IT, Information Systems.
- Fluency in Somaligna language (speaking and writing) is required.
Experience:
- Zero (0) years of experience.
Responsibilities:
The Recruit Professional – Contact Centre is responsible for assisting in providing support on receiving customer calls, addressing concerns or queries via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.
Location: Addis Ababa
Application Form for Recruit Professional – Contact Center – Tigrigna
Position 2: Corporate Relationship Manager – IFB
Mandatory Arabic language ability
Academic & Professional Qualification:
- Bachelor’s degree in accounting, marketing management, business administration, banking, finance, or related field.
- Diploma/Certificate in Islamic banking finance or related field is an added advantage.
- Experience in corporate banking is highly desirable.
- Knowledge of Arabic language is mandatory.
Experience:
- Minimum of eight (8) years relevant experience out of which two (2) years in a supervisory post.
Responsibilities:
The Relationship Manager will grow and maintain a portfolio of clients within the assigned sector by recommending or selling IFB Corporate Banking products and cross-selling other Bank products and services to enhance a value-add relationship with existing customers. This incorporates a strong personal drive in prospecting and acquiring new customers, pursuing incremental business within the existing customer base, managing customer expectations to sustain the business relationship, and providing business advice that will benefit the client.
Location: Addis Ababa
Application Form for Corporate Relationship Manager – IFB
Deadline: September 9, 2023
How to Apply:
Interested and qualified applicants should apply through the provided Microsoft Application form links following the guidelines below:
- Fill in all the details on the vacancy application form for each job and submit after completing all the questions.
- Scan all relevant credentials that verify educational qualification, work experience licenses, certifications, etc., as stated on the application form/CV, and upload them to the Ethiojobs vacancy application website.
- CVs should not be more than 3 pages and should be saved in PDF format (mandatory).
Note: Dashen Bank does not charge a fee at any stage of the recruitment process. Female applicants are highly encouraged to apply.
