Ahadu Bank is inviting interested and qualified applicants for the following job positions in Addis Ababa. Ahadu Bank aims to create a significant impact in the delivery of banking services through knowledge-based leadership, state-of-the-art technology, unique strategies, and constructive market discipline.
Position 1: Customer Services Officer – I
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- Experience Requirement: 1 year of relevant experience in a bank or 2 years at Microfinance institutions.
Competencies Required:
- Understanding of the basic mechanisms of general financial products and services.
- Good knowledge of the bank’s accounting and procedures.
- Ability to respond to basic client inquiries and instructions and the capability to advise and resolve most issues and requests.
- Excellent command of Microsoft Excel and Microsoft Office, with a good command of the core banking system.
- Place of Work: Modjo
Position 2: Customer Service Officer II
- Qualification Requirement: Bachelor’s Degree in a business-related field (e.g., Accounting, Management, Economics, Business Administration).
- Experience Requirement: 2 years of relevant experience in a bank.
Job Description:
- Responsible for making/checking front office customer service support at the branch.
- Handling/checking account maintenance, payment, and collection transactions, and responding to customer inquiries.
- Handling cash and non-cash transactions and all customer requests at the branch.
- Place of Work: Modjo
Position 3: Senior Customer Services Officer
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- Experience Requirement: 5 years of relevant experience in a bank.
Job Description:
- Provides front office customer service support at the branch.
- Handles account management transactions.
- Responds to customer inquiries.
- Handles cash and non-cash transactions and all customer requests at the branch.
- Place of Work: Modjo
Deadline: September 16, 2023
How To Apply:
Interested and qualified applicants can apply through the provided link. Please upload your credentials, which should not exceed 10 MB and must be scanned as a single PDF format.
If you need more information, please call Ahadu Bank at: +251 11 5260 795
Don’t miss the opportunity to join Ahadu Bank and contribute to its mission of transforming the banking sector in Ethiopia. Apply now!
