Ahadu Bank is inviting interested and qualified applicants for various job positions in Addis Ababa. Here are the details:
About Ahadu Bank S.C:
Ahadu Bank S.C aims to create a significant impact in the Ethiopian financial sector by delivering banking services through knowledge-based leadership, state-of-the-art technology, an agile and unique strategy, and constructive market discipline.
Position 1: Customer Services Officer – I
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of studies.
- Experience Requirement: 1 (One) year of relevant experience in a bank or 2 years at Micro Finance institutions.
Competencies Required:
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of the bank’s accounting and procedures.
- Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel.
- Excellent command of Microsoft Office and good command of the core banking system.
Place of Work: Jimma
Position 2: Customer Service Officer II
- Qualification Requirement: Bachelor’s Degree in a business-related field, e.g., Accounting, Management, Economics, Business Administration.
- Experience Requirement: 2 (Two) years of relevant experience in a bank.
Job Description:
- Responsible for making/checking front office customer service support at the branch.
- Handle/check account maintenance, payment and collection transactions, and respond to customer inquiries.
- Handle cash and non-cash transactions and all customer requests at the branch.
Place of Work: Jimma
Position 3: Senior Customer Services Officer
- Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.
- Experience Requirement: 5 (Five) years of relevant experience in a bank.
The Senior Customer Service Officer:
- Provides front office customer service support at the branch.
- Handles account management transactions.
- Responds to customer inquiries.
- Handles cash and non-cash transactions and all customer requests at the branch.
Place of Work: Jimma
Position 4: Branch Manager I
- Qualification: Bachelor’s Degree in Banking & Finance, Accounting, Management, Economics, Business Administration, or other related fields of study.
- Required Experience: Minimum of seven (7) years of professional experience at a bank, out of which One (1) Year as a Customer Services Manager or equivalent role.
Candidates applying for managerial positions shall possess key competencies and skills including:
- Excellent team-building and analytical skills.
- Ability to work under pressure.
- Sufficient knowledge of modern management techniques.
- Excellent organizational skills.
- Ability to distribute sales targets and production goals to staff and manage achievement.
- Knowledge of commercial business law, sector rules, and regulations.
- Results-driven and customer-focused.
- Leadership and human resources management skills.
Place of Work: Jimma
Deadline: September 12, 2023
How To Apply:
Interested and qualified applicants can apply through the provided online link.
Upload Credentials:
- Credentials shall not exceed 10 MB and must be scanned as an all-in-one pdf format.
For more information, please call: +251 11 5260 795
